FAQ

Shipping
Returns
Size Chart
Contact

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PAYMENT:


WHAT FORMS OF PAYMENTS DO YOU ACCEPT?

We gladly accept:

- Visa
- MasterCard
- American Express
- Discover

or regular account payments all through PayPal.

HOW SECURE IS THIS STORE?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

*If you are paying with an eCheck, your order will not be processed until the eCheck amount has cleared.





SHIPPING:


HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Standard U.S shipping will usually take 5-10 business days after your order has been processed.

DO YOU SHIP INTERNATIONALLY?

Yes, we do. International delivery time varies by country. Please allow 1 to 2 weeks. Orders shipped outside of the U.S. are subject to regular customs duties and fees which Charliegh Co. is not responsible for.





EXCHANGE:


CAN I EXCHANGE MY ORDER? I ORDERED THE WRONG SIZE, PRODUCT IS DEFECTIVE

Of course! Make sure to refer to the size chart located in every product description for sizing questions regarding American Apparel shirts.

Every Charliegh shirt/item is individually packed and inspected before it gets shipped to ensure quality and safe transporting.

All exchanges will be allowed withing 10 days of delivery, unwashed and unworn. Before you exchange any items contact us directly to make sure any questions get answered, product is not sold out. Return items to the same address from the invoice that was provided inside your order. A re-stocking fee will vary on the amount of items exchanged. Please view availability status for the new size you would like to exchange to make sure it's not sold out. Contact us for any additional questions regarding exchanges.





GARMENT CARE INSTRUCTIONS:


We recommend that you wash your garment inside out, cold wash and hang dry.





DISCOUNTS:


DO YOU OFFER ANY DISCOUNTS OR SALES?

The best way to keep updated on all new product and sales is by following our social links. TWITTER // BLOG // NEWSLETTER. Stay updated at all times with: free tee giveaways, flash sales, special offers, discount codes and news from different sources.





CONTACT:


HAVE A QUESTION? - CONTACT US

We'd love to hear from you!, use the contact form for all inquiries.